We have been working in web design and web development since 1995. Our team consists of 4 certified designers, 6 professional programmers, 2 full-time testing engineers, two technical support specialists, and 2 project managers. Leading the team is Phillip Nguyen, who has over 20 years of experience in the business and technical field. Mr. Nguyen holds advance degrees in business management and software engineering from Western Michigan University and Grand Valley State University.
Web design and web development work are full of intangibles and unpredictables. To assure the deliverables, we must clearly define the project with what we call a “technical blueprint”. From this technical blueprint, we begin your website project and assure whatever is covered in the blueprint will be delivered. One should never build a house without a blueprint. The same can be said in building a website.
95% Client Retention Rate
Our business philosophy is that we would rather NOT have you as a client than to have you as an un-happy client so therefore we are willing to go the extra mile to make our clients happy and our success shows it works.
25% of the total project cost is paid to us only if “we have completely satisfied all the requirements according to your specifications as defined in the technical blueprint”. This is a part of our written contract.
Not sure what you wanted? We will work with you step by step to help you uncover your requirement specification without having you signed that dotted line first.
To be up front, we have been told by many of our customers that we are not the “cheapest” one. However, our customers chose us not because of cost but because of experience. Experience, Honest and Dependable Project Manager
Mr. Nguyen has more than 20 years in IT project management and he will tell you as he sees it. Everything is writing with both parties signatures on it.